Delivery Information
Regular Delivery Information
| UK Delivery Service | Delivery Time | Price | Special Instructions |
 Standard Delivery |
3 – 5 working days | FREE | Free Delivery for most of the UK |
 Next Working Day Delivery Before 4:30pm* |
Next working day, before 4:30pm* | £3.50 | Working days not including Saturdays. Orders to be placed before 4.30pm. *Pending connections |
| EU Delivery Service | Delivery Time | Price | Special Instructions |
Tracked and Signed (inc. surrounding islands) |
3 – 5 working days | From £8.99 | Requires a signature |
| Rest of the world Service | Delivery Time | Price | Special Instructions |
Tracked and Signed worldwide delivery excluding UK and EU countries |
3 – 5 days | From £7.31 | May require a signature. Please check that your country is not listed below |
Christmas & New Year Operating Times
Monday 22nd December — 9am – 5pm
Tuesday 23rd December — 9am – 5pm
Wednesday 24th December — 9am – 2pm
Thursday 25th December – Closed
Friday 26th December – Closed
Saturday 27th December – Closed
Sunday 28th December – Closed
Monday 29th December – 9am – 5pm
Tuesday 30th December – 9am – 5pm
Wednesday 31st December – 9am – 2pm
Thursday 1st January – Closed
Friday 2nd January – 9am – 5pm
To ensure your delivery is with you before Christmas
DPD – 22nd December
Royal Mail Standard – 17th December
Royal Mail 48 – 22nd December
To Ensure your delivery is with you before New Year
DPD – 29th December
Royal Mail Standard – 23rd December
Royal Mail 48 – 24th December
Scottish Delivery
Please be aware that certain destinations in Scotland, including the Highlands, are not eligible for DPD next day delivery. Deliveries to these areas may take approximately 2-5 days, although the delivery time is typically faster compared to Royal Mail. The affected areas include Ayrshire, Grampian, Highlands, Inverness, Orkney, Perthshire, Argyll, Scottish Islands, Shetland, and Stirlingshire.
PLEASE BE AWARE THAT ORDERS PLACED OVER BANK HOLIDAYS WILL BE PROCESSED ON THE NEXT WORKING DAY.
*Please allow 10 working days for standard or tracked delivery and 72 hours for next day before contacting us for non-delivery.
Unfortunately, we cannot ship to some countries around the world. These are listed below:
Algeria, Afghanistan, Australia, Azerbaijan, Bahrain, Bangladesh, Brunei, Burkino-Faso, Chad, Comoros, Djibouti, Egypt, Eritrea, Guinea, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Libya, Mali, Malaysia, Maldives, Mauritania, Morocco, Netherlands, Niger, Nigeria, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Syria, Tajikistan, The Gambia, Tunisia, Turkey, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Yemen. Once you select the shipping method when ordering, there will be a definitive list of countries we can send to.
Vapourlites T/A Vapour cannot be held responsible for Customs regulations applicable to your country. If in doubt, please contact your customs office. Vapourlites T/A Vapour will not be held liable for any seizures or claims.